Privacy Policy

Last updated: November 1, 2026

1. Introduction

Welcome to EYLOX ("we", "our", or "us").

At EYLOX, accessible through our website, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or communicate with us.

For any questions regarding this Privacy Policy, please contact us at:

Email: contact@eylox.com

2. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Personal identification information, including your name and surname.

• Contact information, such as your email address and telephone number.

• Billing and shipping addresses.

• Order details and purchase history.

• Payment-related information processed securely through our payment providers.

• Technical information, including IP address, browser type, device information, and website usage data.

• Cookies and similar tracking technologies.

We only collect information that is reasonably necessary for the purposes described in this policy.

3. How We Use Your Information

We use your personal information to:

• Process and fulfill orders.

• Arrange shipping and delivery.

• Process payments and prevent fraudulent transactions.

• Communicate with you regarding purchases, returns, and customer support.

• Improve our website, products, and shopping experience.

• Send promotional emails and marketing communications where permitted by law.

• Comply with applicable legal and regulatory obligations.

4. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted third-party service providers when necessary to operate our business, including:

• Shopify, which provides our e-commerce platform.

• Payment processors that securely handle transactions.

• Shipping and delivery companies.

• Website analytics and marketing service providers.

• Professional advisers and public authorities when legally required.

These providers may only process personal information as necessary to provide their services or comply with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and support marketing activities.

You can manage your cookie preferences through our cookie consent tool or adjust your browser settings.

Where required by applicab